As we come to the close of another Restaurant Week here in New York City, I realize there are a few points that ought to be made to the general public. These points operate along the lines of getting along better with the people you come across, by accident or design, every day. They’re also designed to inculcate a deeper perspective on your own actions, however minute they might appear to be, and how they affect others, particularly those who are in your power.
I realize that this is a big city, with a long and exotic tradition of ruthlessness; that minor indignities are suffered by everyone in every job; and that one can go only so far to be gentle with the feelings of others without sacrificing the possibility of meaningful expression. All that said, however, there is far too much discourtesy shown to people in “service” industries. Everybody has his or her own equivalent to what I’m about to say, so you shouldn’t feel left out, or attacked. Instead, consider this a brief memorandum outlining a few basic ways that, without sacrificing any quality of experience, you can create quality in the lives of others.
(Deliberately omitted are childish lessons like “say please and thank you.” You know to do that. If you aren’t doing it, pay close attention to the following.)
The first is the most important, and it regards tipping. Continue reading